Thank you for shopping at Heart Of Automation! We appreciate your business and want to ensure your satisfaction with our products. Please read our return policy carefully.

  • You have 15 days from the date of delivery to initiate a return for eligible items.
  • To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
  • Returns are accepted for manufacturing defects, damages during transit, or if the received item is different from what was ordered.
  • To initiate a return, please contact our customer service team through our Return Center within the 15-day return period.
  • Clearly state the reason for the return and provide any relevant details or images.
  1. Our customer service team will review your request and provide you with return instructions, including the return shipping address.
  2. Pack the item securely in its original packaging along with any accessories and documentation that were included with the original shipment.
  3. Ship the item back to us using a trackable and insured shipping method.
  • Upon receiving the returned item, our team will inspect it for eligibility.
  • If the return is approved, you will be issued a refund to the original payment method or a replacement, as per your preference.
  • Refunds may take several business days to reflect in your account.
  • Certain items, such as personalized or custom-made products, may not be eligible for return unless there is a manufacturing defect or damage.
  • For any questions or concerns regarding returns, please contact our customer service team at [email protected]